What if I think something went wrong with my order?

We’re human -- but we strive for perfection, and we’re committed to TLS (Total Luncher Satisfaction): We get it right, and your luncher likes it, or it's on us. Please get in touch as soon as you can -- the sooner we hear from you, the sooner we have a chance to fix it and limit the chances of it ever happening again. 

We also have multiple backup plans in place in case there is ever an issue (such as extra lunches, snacks, drinks, condiments & utensils are sent to the school daily).

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