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Smart Lunches FAQs
Where does Smart Lunches serve?
How far in advance do I have to order?
What's the minimum number of meals in an order?
What about field trips, holidays, half-days, and pizza days?
Can school staff order, too?
How do I order?
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Do you offer snacks, fresh fruit, desserts & drinks?
How do you decide what to offer?
What age ranges do you support?
How can I see the actual menu for my school?
Does Smart Lunches offer hot meals every day?
Is the menu the same at every school?
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Sick days, snow days, cancellations
What happens to unused meals?
What if my child is sick?
What happens on snow days or in other inclement weather?
Can I cancel or change my order?
Who provides your customer service?
What if I think something went wrong with my order?
Lunch Delivery and Distribution
How is lunch packaged?
How does lunch get to my child?
What do you charge for delivery?
Does Smart Lunches use recyclable containers?
Allergies, Aversions & Food Safety
Does Smart Lunches offer vegetarian and gluten-free options?
Can I request substitutions or changes to the menu I see?
Should I be concerned about the safety of your food?
What is Smart Lunches’ stance on food allergies, such as nuts, gluten, dairy and egg?
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